Hotel description
The All New Midlands Park Hotel is a 4 star hotel located in the heart of Portlaoise Town and just walking distance from the train station. Portlaoise is located in the midlands, only one hour from Dublin and just off the M7 motorway with excellent rail and road links to any part of the country. Kildare Village and the National stud is 20 minute drive away. For those who like the outdoors the Slieve Bloom mountains are only a short drive from the hotel. Overnight parking (24hr) is charged at 16 Euro per car..
Please Note:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests must present a valid credit card under their name on check in. Failing to do so would result in a refusal to provide accommodation, even if another form of payment is offered
Health & Fitness Club Opening Hours:
Monday - Friday 6. 30am till 9. 30pm (last entry at 9. 00pm)
Saturday-Sunday (including bank holidays) 8. 30am till 7pm. (last entry at 6. 30pm)
Check In From
4:00 pm
Check Out Up To
12:00 pm
Cancellation Description
Once you cancel your booking up to 48 hours prior to arrival you will not incur a cancellation fee from the hotel. Cancellations that are made within 48 hours prior to arrival and no shows at the hotel will be charged the 1st night of the stay to your card. Please note that your booking deposit is non refundable.
Travel Description
A 5 minute walk from Portlaoise Train. Eircode; R32 KV20 .
Area Description
We are set in the perfect location for you to explore the Heart of Ireland with only a 5 minute walk from Portlaoise Train Station allowing you excellent access from all over Ireland.
I brought my friend for a nights stay it was her 78th birthday from start to finish we had the best time .hotel is amazing staff and food was amazing i myself have been to hotel many times ( my favourite) will be back shortly Sharon
Perfectly situated Hotel just a 2 minute walk from train station, 5 minutes drive to motorway and 5 mins walk to all shops. Really nice bar food and huge breakfast selection. Terrific gym and pool facilities, will definitely be back.
We had a lovely short break and as we had recently celebrated our 30th wedding anniversary there was a nice surprise left in our room compliments of the hotel. This was much appreciated. We have stayed a few times here and always enjoy our stay. Nice clean hotel with great staff and a beautiful leisure centre. Would highly recommend this hotel.
Excellent as always. Stayed so many times previously and always found staff helpful . The staff are ready to help you at all times
Excellent hotel, perfectly situated 3 minutes walk from the train station and 5 minutes walk to laois shopping centre. Lovely Bar food and terrific breakfast. Thoroughly enjoyed my stay.
This is a fabulous looking hotel, lovely staff and the breakfast is one of the best. However the last two times I have stayed here we have been asked to leave the bar (6pm) to facilitate dinner bookings and sit in the lobby. On this most recent occasion the lobby was full and with nowhere to sit we ended up in a seating area out side our rooms beside the lifts! I would not come here again as our family like to sit in a bar with a bit of atmosphere on a night away. Very disappointed that this hotels bar, in my experience, is not available to guests in the evenings who wish to have a pre dinner drink.
The hotel is a lovely hotel, the staff are pleasant & friendly. The only downside is the bar, we went in at 530 to have a drink but all the tables were all reserved so we had to sit out in the lobby, you can reserve a table for food but if you want a drink there’s no really place to sit other than the lobby. Even though the hotel was busy there was no entertainment or any kind of music, it was very quiet , no atmosphere. The breakfast was lovely and very quick services.
Great hotel, great staff and location excellent. 10 out of 10
Nice hotel
Could not fault the hotel. I travelled with family for my mams 80th birthday. There was about 50 of us give or take 1 or 2. They could not do enough for us from arranging us all for the birthday breakfast to letting us have the restaurant for the birthday dinner. They went above & beyond to make sure we had a great weekend. I really appreciated all they did.
This is one of the best hotels i have ever stayed in. From my experience of booking my accommodation, which I changed a few times & was told "it's no problem". The bedrooms very comfortable. I wouldn't be excited about the grey walls but that's just me. The staff in the Bar & restaurant were 500%. Fabulous personalities, extremely efficient, they went above & beyond what they needed to do. The food was EXCELLENT both for dinner & bfst....staff in Reception were equally efficient & pleasant. I didn't get to the leisure centre. Location in town is perfect. I would have NO PROBLEM recommending this hotel.
Hotel was great and staff were very helpful
Break in Midland Park Hotel This is a lovely hotel with well kept grounds and the areas in the hotel. I was given a room on the second floor. The room was nice and big and spacious, with a fine big bathroom very clean. The bed was very comfortable and I had a good nights sleep. The hotel has a leisure centre and beauty section but I did not visit. The breakfast presented was a good choice of either continental style or the full Irish. The girls in the breakfast bar were great and very helpful, when I asked for things. I hope to visit the Midland hotel for a break next year.
Will return food lovely, staff very helpful, very clean.
Lovely trip for a family at Christmas time
I would particularly like to mention the ladies in the breakfast room - could not have been nicer! Hotel is very nice - decor is modern and fresh looking. Would return.
Just perfect
Staff very friendly and helpful. Would definitely stay again
Fab hotel, great staff. Pool was lovely. Will definitely return.
Experience was excellent from start to finish. Staff very friendly and helpful ,will definitely be returning
Really enjoyed our stay here.. lovely hotel great leisure centre with gym, sauna etc. Great plunge pool if your brave enough!!! Had spa treatments while there and was fantastic . The steakhouse Kelly's was second to none.
Lovely Hotel, great location, staff very pleasant. Rooms excellent
Great value (Lidl break rate) Good facilities & great Food Very enjoyable stay
Excellent hotel, excellent staff. Good food and very comfortable.
Superb decor.
Had a lovely nice relaxing rest lovely clean fresh room comfortable bed.Hotel staff nice and food in bar was lovely nice portion sizes and staff very friendly
Beautiful hotel.. bar area lovely.. lovely food in bar.. breakfast the next morning was lovely.. will be back to stay
Loved the breakfast, the room, the staff and in general, the whole hotel!!
Reception Staff were very friendly and helpful. Foyee was bright and spacious with lovely tables and chairs… perfect for five ladies to sit and enjoy coffee and biscuits and have a chat. Rooms were very clean and comfortable… Bar Food was very good and staff very friendly. Breakfast had a great variety and no complaints from any of us
Excellent hotel in a great location
Really nice hotel. Staff were very friendly and helpful. Definitely a hotel I will return to. Would have given 5 out of 5 if the pool wasn't closed for renovations.
Had a lovely trip. Hotel staff were friendly and helpful. Hotel was spotless. Will visit again
Stayed here a few times now but have always been given a room at the back overlooking the railway line, not ideal, will have to request a front room next time. Lovely leisure centre undergoing work atm but pool and jacuzzi open. Lovely friendly staff, very clean and booking through Lidl breaks site it was great value for money.
Great location, walking distance to Town Centre. Staff friendly and very helpful. Rooms well equipped and decor lovely.
I would really recommend this hotel. Staff go above and beyond to make your stay very comfortable. Rooms are really clean and food was really good.
Helpful friendly staff. Nice, clean room. Good breakfast.
Beautiful clean hotel with super staff. From the moment we entered the lobby we were greeted with a warm welcome. The hotel is in the ideal location for a bit of shopping or use the leisure facilities to relax.The food was delicious. I will definitely be returning very soon.
Excellent hotel.
Very comfortable, nice rooms, food great, staff excellent, free parking for residents, pool , garden area, all well maintained.
My pleasure, was so lovely
Fabulous hotel, amazing food and staff. Hotel left wine and chocolates for my birthday. Many thanks.
Great staff lovely food Great rooms I will stay there again
This is a very modern, spacious hotel. Very clear and fresh. Our bedroom was spacious. Not the hotels fault but the walls are thin and noise did travel a bit. Though it was ok during the night. Excellent breakfast and the staff are very friendly. The gym is very well equipped. I would stay there again. Thanks
Wonderful hotel, from rooms to reception staff and everyone in-between. Swimming pool fab , Katie(I think) was our waitress lovely warm friendly chatie girl, who sang happy birthday to my daughter and was so apologetic for not having candles. So so kind all staff. Only thing.... Rochshore on tap tasted funny ????????, we say it to Katie... Food was just amazing also..Good value Super hotel in the Midlands
Again another lovely break at Midlands Hotel. Staff friendly, Hotel a very good standard. Breakfast served to table which is a big bonus, it's fresh and hot.
Friendly staff, very helpful. Food very good, could offer more veggie choices. Beds comphy. Brekie really good. Stayed before, will stay again.
Hotel is absolutely beautiful we just loved it myself and my husband went with friends we loved the breakfast menu and kellys steakhouse the staff were all so friendly we will definitely be back ????
Lovely rooms, lovely food, well kept hotel
Staff were fantastic, really above and beyond… Will definitely be back, thank you
This is a very elegent hotel with friendly staff and we had a lovely family room.
A lovely hotel the food was very good room nice one negative was the bed was not very comfortable other than that a most enjoyable stay
Great location. Gorgeous hotel. Lovely bar was very busy. Served great food and a lovely breakfast. Staff very helpful. Could not recommend this hotel enough.
Had a fantastic stay in beautiful hotel. Loved everything about this hotel, accommodation, food , staff, leisure centre. Would definitely recommend this hotel. Hope to stay here again.
This hotel deserves its 4 stars and id say with a few tweaks it could achieve 5. Room was spacious and clean modern , comfortable. Food in hotel is top notch excellent. Staff were friendly and helpful. Lovely decor throughout the hotel. Swimming area and changing rooms were clean and tidy only small negative sauna was out of order. Gym is well equipped and all u could need. I wld say to provide dressing gowns and slippers in rooms and a fridge and its well on its way to a 5 wldnt have to do much more than that. Bar staff helpful waitresses etc friendly and reception staff very good at their job, i met glory and yvonne ,excellent. I will be back and will reccomend as ive done already . My boys loved it too. Well done all. X
This is our 2nd time staying here in 6 months, clean, comfortable and friendly. Staff are very pleasant.
We've stayed her 6 or 7 times. Lovely hotel with great staff. Great breakfast and pool area and a lovely bar. Rooms are spacious and clean. Very child friendly. Very average food though with a tired menu.
Absolutely fabulous hotel food was fab n the bar, breakfast was unreal best ive seen in along time n a hotel and the staff were amazing on all areas thank u
Lovely hotel. Fab swimming pool. Very relaxing and kids club excellent.
Love this hotel, excellent service and spotless clean, highly recommend.
Great stay as usual
Highly recommend, friendly welcoming staff, comfortable spacious room hotel in a very central location.
Lovely staff lovely food rooms and leisure centre great and so good for families
Extremely nice staff . Room clean and great pool
Lovely hotel location in the centre of all amenities. Food was quiet good not very hot as I like my food piping hot.Staff very nice and helpful.Very clean well kept hotel.No low fat butter available or plastic bag available for Wet swimming gear. The leisure centre was ver good.Jim very well equipped. Overall would highly recommend this hotel.
Very pleasant stay
N/a
Would have liked some entertainment on the Sunday night as it was mother's day
Very friendly staff, food was delicious, bedroom very clean & bed was very comfy.
This was a beautiful hotel to stay at. Very happy with our stay. Great staff, great food and very comfortable room. Would highly recommend it.
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Lovely clean staff very friendly food and service brilliant.
Lovely, friendly service and staff. Clean and tidy
Lovely staff, rooms perfect, clean and well decorated. Would highly recommend
Absolutely stunning hotel staff were extremely helpful and polite we will definitely be going back again!
Can't recommend this hotel enough the hotel was spotless the staff was friendly and helpful from start to finish possibly the best hotel we have stayed in
We were a group staying to celebrate a birthday. Staff were very helpful and friendly. Very good breakfast with a good selection. Dinner in Kelly's steakhouse was excellent.
Everything was superb in this hotel. No complaints is all I can say. Absolutely beautiful hotel, staff were fab, rooms were spotless, breakfast was lovely Great pool there. Thanks for a great stay Midlands Hotel.
Hotel was lovely- staff accommodating. Only negative was the pool was cold so had to get out after 10 minutes.
Well staffed ,well run hotel will definitely be back
Great price for clean and nice hotel
We had a fantastic stay at the Midlands Park Hotel. Staff extremely friendly and restaurant is brilliant. Ideal family hotel.
Highly recommend this hotel..staff are great and lovely..room very comfortable and fab food in the restaurant..Nice big pool felt very safe covid restrictions in place but that didn't bother us ????
Stayed in this hotel years ago before it changed its name. Its a beautiful hotel. Lovely Decor and bar area. Hotel Staff very friendly. Room was beautiful lovely comfortable bed, pillows a bit flat. Did not use the pool no availability. Evening Meal was delicious and served by a lovely girl. Problem with key not working in room, give a complementary drink while they sorted a different room for us. Ideally located in the middle of town. Will stay here again, its on the list. Breakfast had great variety.
Excellent hotel.Staff very attentive professional and friendly. Will be returning soon. Many thanks, you are all doing a brilliant job!
Perfect in every way.staff were friendly and attentive.Food was excellent
Hotel was fabulous the manager Aiden was a gentleman, Sheila who works on reception was very friendly and nice had an amazing time would definitely come back
Lovely hotel with lovely staff, not once was I passed without a hello from them. Having to pay for a coffee (latte)with breakfast was strange . Never had to do that before. Pool area Is lovely although Pool is freezing ???? but overall we had a lovely stay!
Great hotel
Brilliant location, staff excellent, rooms clean and spacious. Food lovely.
Excellent hôtel with extremely friendly and efficient staff
Lovely clean hotel. Very friendly and helpful staff. Great big swimming pool for the kids and very close to the town.
Lovely clean hotel. Very friendly and helpful staff. Great big swimming pool for the kids and very close to the town.
Lovely hotel, great location, room was very comfirtable, staff very friendly, great leisure centre
Beautiful hotel. Really friendly staff. Breakfast was first class. I would definitely stay here again.
Hi fantastic time away with friends and daughter's. I would highly recommend this hotel lovely staff food and spa area.pool is exactly right temperature .loads. of places to see and shop.diffently be back.
So easy to book through bargain breaks and a great price. Hotel is fabulous and will definitely be going back. All staff were really friendly and the breakfast was delicious and kids got pancakes which went down a treat. Arrived early to have lunch before checking in and was told the room was ready and the best bit was we were upgraded to a suite. Swimming pool was great and lots of floats for the kids. Really relaxing break and near to shops also so we didn't need to use the car. Thanks again bargain breaks.
Fabulous Hotel, beautifully decorated. All staff very friendly. Great food in all areas especially Kellys Steakhouse restaurant-part of the hotel but across the road. Highly recommend.
Very nice Hotel and very nice Staff .I will go again
had a great time. had a meal in kellys steakhouse it was fab
Fab hotel, great staff, amenities and swimming pool - deals and clean comfortable and modern. They even fed the kids for free in the kids club! Great service and value for money - Susan, Dublin
Stayed Sunday and Monday night. Staff so welcoming and helpful. Requested room near the lift for my elderly mum and it was just perfect. Had our meal in Kellys Steakhouse on the Sunday night and it was 5 star. We will be back again soon.
Two night stay over the bank holiday weekend. Hotel has been completely revamped since we last stayed there. Good big rooms and very good food. Particularly liked the cooked to order breakfast menu as opposed to a hot buffet. Buffet still available for cold options. Highly recommended.
This hotel got a recent revamp and what a smashing job they did. I love the grey theme and the dark corridors very boutique-esque. The rooms were very spacious, the pool was and changing rooms were exceptionally clean. Kellys steakhouse restaurant had one of the best steaks I have ever tasted. Breakfast was run very smoothly with a top quality irish breakfast. My kids had a fab time in the kids clu and wanted to return every evening (credit to the girls running it) But what impressed me the most about my stay here was the staff. They are really friendly and you get the sense that they genuinely like working in the hotel as each staff member I encountered had a beaming smile all day long. 5 stars from me.
Very good Hotel Friendly Staff. Food Very good. Would recommend
Couldn't praise the hotel enough Staff so friendly happy to please at all times . Food in bar excellent as was dinner in Kelly's steak house . Would recommend to everyone one of the best hotels I've stayed in iall Ireland . I'll certainly be back again . 5star quality
Excellent hotel. Staff very friendly. One of the nicest pools I've seen in a hotel in a long time Recently renovated. The decor is very nice (if a little grey !) Food in the bar was very good.
We celebrated a 70th Birthday at the Hotel and have to say we were all very impressed. Well deserved 4 Star Hotel. Rooms are lovely well decorated and all essentials provided. Restaurant food was great. A lovely selection for Dinner and Breakfast was excellent. Staff very friendly, professional and efficient. Would certainly return.
Lovely hotel, lovely food. Staff are so helpful. Only thing I would have a problem with is the swimming pool dressing rooms. Very run down. No real privacy.
Arrived at the hotel on Friday, 5th May, around 6pm. Got checked in very fast, and the girl was very efficient and friendly. Went to our room which was good size, with a single bed, plus double bed. The room was spotless, and very well presented. Had a meal in the town, and retired to the hotel bar, for a night cap. The bar staff were very friendly. There as live music, one guy singing ballads which was really good, and very entertaining. Next morning we had a lovely breakfast. The cereals, and orange juice as well as yogurts, were self service. You could order a full Irish breakfast from the menu, with different options, and this would be served fresh. This was a nice touch as most hotel have a breakfast buffet service. The only negative is the car parking. The hotel does not have a car park, and for a one night stay, you can stay in a private car park, adjacent to the hotel. The hotel will give you a voucher next morning. Your stay in the car park is free from 6pm the prev night til 10 am next morning. After 10 am, you will be charged €1.50 per hour, or €5.00 per day.
Beautifully décor bedrooms - very 4*. However, dining experience left a bit to be desired. Portions small and very average. Service bit sloppy, and perhaps staff too over-familiar/casual for 4 star. Good location and we got a very good deal.
Lovely break, food lovely in restaurant, great value for money
Very enjoyable stay. Bedroom well-proportioned and comfortable. Leisure facilities excellent. If there was one area that one could criticize, it is the Breakfast management. On each morning it was a bit hectic, as it was school mid-term break. Irrespective of that fact, there is a problem with breakfast management, after one has had their cereal the next breakfast courses are waiter service. The management of this portion of the breakfast was not the best, waiting for food and on one morning having to ask for our order and having to re-order. It would be better if the breakfast was serve yourself. Dinner was the exact opposite, very attentive staff and excellent food.
Really enjoyed our stay, will be back
Really nice family hotel. Lovely food and facilities.
Everything was excellent in the Heritage hotel portlaoise . Large room, dinner and breakfast excel lent, leisure centre very good, short walk to town, .great value Brendan
Portlaoise Heritage Hotel is well located in the middle of the town so you can simply park your car and go browse....The hotel as always is warm and welcoming and although they are in the middle of major renovations it did not affect the stay. Kelly's Steakhouse is definitely worth a visit after reopening recently with a new look!! Menu (although seems expensive) is so worth it, the food was served quickly by friendly and attentive staff and portions were huge. Breakfast is buffet style with plenty to chose from. As per usual, we would recommend this hotel and look forward to staying again soon.
Room, food and staff were excellent.Staff on reception exceptionally helpful.
We have stayed at this hotel before and have never been disappointed. We were very impressed with the newly refurbished bedroom. The staff are so friendly and helpful, nothing is too much trouble for them. Food is lovely and will be back again. Great value for money.
Hotel staff were very nice and helpful. Rooms were nice and comfortable, if a little too hot at night - could do with air conditioning. We booked a package that included an evening meal and the reception staff advised that we dine at the nearby Kelly's Steakhouse (owned by the Hotel) but I was very surprised, nay disappointed, that even the cheapest steak (in a steakhouse) had a €5 supplement attached to it! - I didn't want a steak anyway, but it smelt of rip-off!!! Both my wife and I enjoyed what we ordered but the aforementioned left an aftertaste (excuse the pun).
Excellent reception staff, first put into very noisy room at side of hotel but moved to quieter room on request. Had dinner first night in restaurant excellent food great value, had dinner in bar second night very disappointing burger and chips absolutely no flavour to burger and very small portion of overcooked chips. Overall staff very friendly and efficient, bar food very disappointing, leisure centre very good.
We booked a mid week Lidl break for two nights in August and chose the Heritage as I had previously visited the hotel for a conference and knew it was a nice hotel. Visited with my partner and two children. We had a lovely stay and I would highly recommend it for a family break . The room was very spacious with a king size and two single beds. The pool is fabulous and well equipped. We ate in Spagos, one of the in-house restaurants and got a good rate on the meal. Breakfast was good and parking was free, although I think on a room only rate you have to pay for parking. Wifi was free and fast and on the whole we were very happy with our visit. There is a kids club but my too too old to attend, but there were loads of families here. Would recommend as a good value family break.
well worth a visit .allerations beautiful. staff very helpful and polite.
Excellent staff, breakfast was so good, I am a vegetarian so I asked for scrambled eff and was no problem. No vegetarian option in bar and I reviewed on Facebook page and staff came back and said they would bring it up with chef. Rooms have been updated and can't fault them. Second visit and will go back, also used spa, brilliant staff and service, will review on trip advisor
excellent hotel for comfort food and leisure facilities,staff were so so polite and helpfull
Lovely hotel, centrally located. Very helpful staff, especially those in the restaurant. Dinner options could definitely do with being a little broader and the hotel is in need of some modernisation but this has started in the function area which looks great.
very enjoyable stay..staff were excellent and breakfast was the usual affair,the hotel is getting a bit worn but I definitely would stay again,great location ....
Our group had 3 families,1 family had to be moved to a different room because of the noise from the nitecub, We were at separate tables 4 dinner even though it was booked in advance, Only 1 toaster available 4 breakfast which caused a queue. Food was nice, The newly renovated rooms are very nice which 1 of the families was moved to. Had a nice stay.
Very nice hotel, Staff very friendly. Lovely pool area. Really enjoyed our stay Great value for money
Thoroughly enjoyed my two night break here with husband and two children, staff very helpful, food was very tasty and pool area was great for the children, was disappointed that I had to pay for the kids club even though I had booked a two night break - though this would automatically be included- would return again.
I stayed here with my husband and a group of friends for a 40th birthday celebration. We were impressed with the quality of the hotel and the accommodation, which I hear they are planning to refurbish soon. The check-in desk was well manned and the staff could not be more accommodating.They helped us book a restaurant for dinner, stored out birthday cake for us and took a few group photos. I liked the cosy decor of the bedroom. The bathroom looked a bit dated but everything was clean, comfortable and fit for purpose. We didn't eat dinner there but the breakfast was well organised, flowed smoothly and the breakfast food was delicious. There is a pool and a Spa there but I didn't get to use them. There used to be a large bar there when I had stayed here years ago but its closed now. The space in the residents bar is a bit limited but there was entertainment on and it had a great family atmosphere. The hotel is easy walking distance to the main street. There is a parking garage next door and we received a voucher toward the cost so it cost us very little. I'll definitely come back with my kids next time and avail of the pool and nearby family attractions.
fantsatic hotel and staff and will definitely return.
Excellent Hotel- Highly recommend this hotel for a short break away. Rooms are well apportioned and comfortable. Food options fantastic. The staff however make this hotel 4 star very helpful, friendly and knowledgeable.
Stayed in the Heritage on St Patricks night, had a very tasty meal in the restaurant, our room was clean and comfortable. Have stayed here on numerous occassions and it,s always consistent, really good breakfast. staff very helpfull .
We have just returned from a very pleasant stay in The Heritage hotel. The rooms were very comfortable, spacious, clean and bathroom well stocked. The staff were very friendly and efficient in all areas from our arrival to our check-out. The food in the Italian restaurant was delicious with excellent presentation and service. We will definitely make a return visit and would highly recommend it to others.
Nice lobby,restaurant and pool.Bar , bedrooms and bathrooms could do with a little work. Nice food and good choice at breakfast. Great location but need to budget for parking.Staff very helpful and friendly.
Great stay. Very good staff. Food very good.
Stayed on a family, two night, three day break. On the positive we had a great spacious room with 5 beds, clean and tidy. Ate in the bar the first night, the food was good an the staff were helpful, polite and friendly. Accommodation staff were also very good and made a great job of cleaning the room. Pool was very good with a kids pool, fountain, bubbles, etc so plenty to keep them occupied. Sauna steam room, 2 x Jacuzzis so well equipped for adults too. The staff in the leisure centre were friendly and helpful as well. On the other side of things the girl in reception was unpleasant upon arrival and there was a mix up between the hotel and bookings@hotelonline.ie/Lidl breaks. Also, like in a previous comment, we had music blaring from one of the function rooms until very late on both nights, kept us all awake.
hotel was comfortable, swimming pool and changing room spacious but grubby and in need of refurbishment. Breakfast was good but we were kept awake by ear deafening music from midnight to 2am from a local nightclub in the town, definitely not a good nights sleep, would not return until noise is sorted with the nearby nightclub, pity as was very happy with the hotel overall
Booked in for the one night Dinner Bed and Breakfast deal...very enjoyable...lovely food and pleasant surroundings. Would definitely do it again
The stay was very nice. The staff were very friendly and helpful, the food was great. I would definitely stay again. The only not so good thing I would say is that the hotel could use a bit of refurbishing.
Hotel was good got parking outside hotel so didn't have to pay this time. Good to see you got sports channel made my son very happy. Child friendly pool was great. 3 stars
Excellent stay and hotel Lee
Really enjoyed our stay food was lovely dinner & breakfast very comfortable room & service was great too in fact have booked again for May
Fantastic hotel with the best location right in the town. Staff are great and so is the food and leisure facilities. The bar could do with being bigger and a bit more entertainment but would return again .
Have stayed here a few times and always found it a really lovely place to stay. Great staff and great rooms. Will stay again
Lovely hotel staff are great but rooms are very dated inside and need a good refurbishment. Also the music from downstairs was thumping into our room from 11.30 to 3am and there was no warning of this on the website but I tink people should be aware of it.
Staff kindly sent up some fresh baked cookies as it was our anniversary. Restaurant food was nice but the menu was the same both nights. Unfortunately there was a brawl in the hotel on one of the nights, and we were locked out. A sign outside indicated that entry should be through another door, but this was locked and we could not gain access and were left out in the cold for a while. When the night porter eventually let us in he was apologetic but it seemed to me that the hotel was understaffed to deal with situations like this.
Fab hotel staff so friendly rooms very comfortable and restaurant was amazing will definitely be going back!
We had a very nice stay. Friendly staff. Warm comfortable room. Tasty hot breakfast. Very central location. Cinema just next door. Didnt use the pool or spa facilities but maybe next time...........
The Hotel was nice and staff were friendly. They may have sky sports in the bar, but not BT Sports 1 and 2, so we had to leave the hotel to watch a football match. Parking charges were a bit steep, and the bar area was dark and very small. The food in the restaurant was lovely, and so was the breakfast.
Had a pleasant stay . Lovely people and place.
Nice hotel very friendly staff. Food was very nice.
4 Thanks To all the staff at the Portlaoise Hertitage for looking after us so well. We had a lovely stay & definitely be back.
Horrible staff
Close to town. Good breakfast. Enjoyable stay.
Room very comfortable and warm Receptionists extremely friendly and helpful and great food Very good experience
Lovely staff and rooms. Disappointed that the pool facilities closed at 6.30 on a Saturday night. Lovely breakfast too
Great stay, staff extremely helpful , food was great , couldn't fault !!
My stay was enjoyable with good food, friendly staff and comfortable surroundings like home away from home.
lovely hotel great location close to all the amenities in portlaoise.
Hotel staff very helpful and friendly, we traveled by train and it was only a 5 minute walk from the station. The breakfast was lovely a big range of fruit on offer, also the beds were very comfortable, would stay again
recently stayed for a birthday celebration. Room was spacious and clean. Hotel is in a good location for shopping during the day. Meal was nice and service excellant. The receiption staff (Stacey) was very helpful and a pleasure to deal with. Will definately return and am happy to recommend.
We went to the Portlaoise Heritage for a Family break, the hotel is perfectly placed in the town for getting out and about, very accommodating and friendly staff, rooms were very comfortable and the pool is great for families, I would recommend the Spa for a visit. We had a meal in the Italian restaurant which was very busy but we were not kept waiting for food which was lovely and would visit again
We stayed in the heritage on Saturday 14th November. Our package included bed breakfast and a 2 course dinner which I had booked on the previous Wednesday. When I booked the dinner I was told someone from the restraunt would call me back to confirm but it was booked. No one rang me back but to be honest I forgot about it then. When we checked in I asked to confirm our dinner reservations which it turned out had not been booked. We asked to speak to the duty manager who basically said it was my fault dinner wasn't booked as he wasn't there when it was booked he did say he would accommodate us for dinner in the bar with a €20pp credit as they couldn't accommodate the package. When we went for dinner that evening a table had been reserved away from the bar in a coffee area and were declined when we asked for the restaurant menu instead. Two courses later the duck spring rolls were incinerated and couldn't be eaten and not one person in our party had anything good to say about the mains. What we ate didn't come to €120 although no one ever bothered dropping us a bill and the next morning on checkout our bill was incorrect leaving us to add up our bill ourselves. Another 15 mins waiting on the duty manager who again blamed all his staff for anything we had a grievance with and we left. The hotel is lovely and the rooms were spacious and clean, all staff we met were exceptional except for the duty manager aAidan Moore who has zero customer service skills. I feel sorry for his staff if he is never willing to take any responsibility for anything and blames them for mistakes he has made. As duty manager in a hotel ultimately the responsibility falls with him. Our issues with the dinner reservation could have been easily rectified but Aidan instead made it stressful and turned it in to an argument. Based on the experience I wouldn't go back to hotel or recommend it.
Lovely hotel, centrally located. Spacious rooms, lovely leisure facilities and great food. Perfect for our family break, would definitely return.
6 of us have just spent a very pleasant weekend in the Heritage Hotel in Portlaoise which is easy access to the town and a 5 minute walk to the Cinema for those wet evenings. Food was excellent in the hotel though there was a while to wait when ordering the Bar Food as busy weekend. Rooms were very well equipped and very clean. Hotel staff were helpful and friendly and especially Stacey on Reception and Hugh at Breakfast! We will certainly be recommending the hotel to our friends. thank Pam, Judy, Annette, Joyce, Lorna & Priscilla
beautiful hotel, great location. staff very friendly and welcoming. kids loved it, except the swimming pool was quite cold on the 3 times we used it.
We enjoyed our stay here large family room great kids club and good location
Nice friendly staff when checking in. Rooms were adequate regards decor and upkeep but not quite 4 star standard. Beds were lovely and comfy. My partner and I ate in the restaurant which was nice but nothing axing, slightly disappointed but perhaps we were expecting too much. Would stay here again. Overall had a overly time and the hotel was close to a Main Street.
5 stars great hotel friendly excellent kids club lovely relaxing break
Very nice hotel with nice pool and large rooms, nice breakfast and lovely dinner in Spagos restaurant. There are lots of pubs but no restaurants you can walk to.
*** lovely and clean. Reception and leisure centre staff very friendly. Bar and restaurant staff seemed very inexperienced. Bottles of wine served to customers and not even opened for them. White wine served closed with no wine cooler, just placed on table and staff member walked away. Pints of beer not filled to top. Staff not knowing what days specials were . overall lovely hotel but staff do need more training i
We had a great weekend at the Heritage Hotel Food was great rooms were lovely Staff were very help full Will go back
Nice little hotel. Wouldn't rate it as a 4 star hotel though.. We go there regularly with the babies and kiddies. Great for them, swimming pool, movie room, small play room. One thing though, we were sleeping peacefully at 1am Saturday morning and the noisiest alarm goes off for around 5 seconds. Thankfully my 13 month old didn't actually wake up! But me and my mam were awake for ages after.. Not sure if it was a smoke alarm or what..
Lovely hotel in the middle of a lovely town. Will be back
a plesant stay at the heritage.rooms leisure center & all areas of hotel clean.food of a good standard & service good as well.a nice welcome on arrival from Diedrie. i had requested a high floor at back of hotel similar to a previous stay but was allocated 1st floor to front of hotel.traffic noise from road from 6am not ideal. overall a enjoyable stay and would return.
We stayed in the hotel last weekend for a well deserved break and enjoyed the whole stay from the service we received in reception to the bar and restaurant staff who were all very friendly and helpful. Used the fantastic gym too and we attended a conference on the Sunday and all the facilities were 100%. Our rooms were very clean and tidy equipped with all the towels and soaps. The only down side was the attached pub was not open which we missed and there seem to be only standing room in the hotel bar especially on the Saturday night. Otherwise a hotel I would return to as a date night with my other half...
Nice hotel, lovely friendly staff, free parking in a private company's car park between 6pm and 10am as hotel does not have their own
We had a lovely stay at the hotel. The room was roomy and clean. The 2 course meal included in the deal was fab. The breakfast offered a great variety of hot and cold foods. Really enjoyed our stay.
We had an enjoyable stay however food was just ok, breakfasts were good. Rooms could do with a little TLC for a four star.
Very nice hotel with friendly and accomodating staff. Child friendly also. Comfortable and spacious rooms. Food was tasty and resonably priced as was the pint of Smithwicks.
Hotel staff were all very helpful and friendly. Our family room was small and the second single bed was not a proper bed. The pool was cold and cloudy which was also disappointing. But all food was delicious and all staff were lovely to deal with
Stayed in the Heritage last Friday night. Very impressed with hotel. Great staff, spacious room. Restaurant was busy so would recommend booking evening meal well in advance. Would recommend this hotel.
Centrally located hotel in Portlaoise town. Hotel lovely, rooms spacious and clean. There was no shampoo or conditioner in the rooms. Check in was slow. The lady was friendly and helpful. We had dinner included in our stay. We decided to change the time of our reservation and were told they were fully booked, however we turned out early and saw the restaurant was half empty. Pool lovely, the lady there was lovely so friendly and helpful!
Couldn't fault the hotel or staff. Everyone was friendly and food was nice with prompt service. Would definitely go back. Rooms were spacious with iron/ ironing board and hairdryer which is a bonus.
The room was perfect, clean and plenty of space and the food was lovely for both dinner and breakfast. Only complaint was the other guests in the hotel. Very loud at night and no respect for others staying in the hotel.
I have been on a few bargain breaks and have always had a great time but this was disappointing to be honest The room was a sofa bed and double bed and then a single Two singles would have been better We waited an hour at check in with the kids!! We waited for breakfast and was told go to the lobby The food consisted of mostly main courses and chips The chips were terrible The kids menu was very poor and mostly you guessed it chips and.... There seemed to be a lot of people complaining at reception while we were there !! On the positive side the pool for kids was great , the staff serving in the lobby well Lauren was just fantastic !!! Overall not a good experience to be honest
really nice hotel and staff v pleasent. unfortunately bed was unstable and totally unacceptable. breakfast unorganized and needs attention to detail to in order to flow as it should. dinner really nice and value for money. Dealt with Pamela .... very helpful.
Lovely break. Great kids club and kids loved the pancake machine at breakfast. Parking can be tricky but our Lidl break price included parking at attached parkade.
We thoroughly enjoyed our recent short stay in the Heritage Hotel, Portlaoise. The hotel and room accommodation was of a very good standard as were the pool and leisure facilities We had a lovely meal in the hotel's Italian style restaurant, Spago's where the restaurant staff were very pleasant and friendly and extremely accommodating with meal options for our picky young children. The hotel is conveniently located in the centre of Portlaoise town which makes it very accessible if you want to to explore the local amenities. The downside to this is the limited parking facilities and hotel guests must pay for some of their parking fees in the adjacent privately owned multi story carpark. Overall we would highly recommend this hotel and its pleasant staff and our family break represented excellent value for money. Colgan Family, Dublin.
Stayed in the Heritage last weekend.Overall experience was very good.Great staff all over the hotel.Highly recommend this 4 star facility. Declan Galway
lovely break in a lovely hotel. practical layout for family room.very pleasant. great central location.lovely helpful staff.
Very relaxing nice hotel kids pool too cold for baby
Very centrally located with a lovely lobby area. Large sized rooms with comfortable beds. On a slightly negative side, a banging entrance door to the corridor interfered with a good night's sleep and the electronic room keys stopped working as did the parking ticket but I think it may have something to do with staying longer than one night at the hotel.
Just back from the heritage staff all extremely friendly from check in to housekeeping anyone we encountered couldn't do enough. Great location the spa also had very good deals and again very friendly and professional. I got this for €150 2 nights b&b for 2 adults 2 kids great value and would highly recommend this hotel
Friendly staff, nice & clean amenities, comfortable rooms and lovely food.
Our stay was short but the service was excellent from the reception staff to the bar staff to the leisure centre staff. They could not do enough for us and the facilities/rooms/food etc. was all more than satisfactory. I could not complain about anything even if I wanted to.
We he have just had a great stay at The Herritage, very clean, comfortable, spacious, and great staff, Very good pool and facilities. Breakfast had extra treats on offer, the pancakes were great. Good location in the heart of the town, for evening walks up town. Great places to visit Castle Durrow, Abbeyleix, Haywood gardens, Rock of Dunmaise.
Nice friendly staff, rooms nice could be updated a bit especially tv, we stayed in room 320 strange noises kept coming from bathroom on the second night sounded like chairs being dragged was coming from vent, we had meals included both nights food is nice in restaurant but only serve italian food , didn't like that the same menu was giving both nights not a lot to choose on it, noticed if you didn't have meal included with package you were giving a different menu, if I stay again would just go b & b and may be eat out or order bar food.
excellent value for money.this is our third time to stay.recommend to everyone.no drawbacks.
Great value break. Lovely big family room & the food in the restaurant was lovely. Just a pity the deal choice menu was so small though when your eating there each night. The leisure centre was ok, the pool is very dark so hard to see when your walking. Overall good hotel, would recommend.
Lovely hotel, friendly staff. Kids club was a huge hit with 5 & 7 year olds. No wifi in bedroom and TV a bit dated with only one kids channel I think?! However Laois is a beautiful place to visit with lots of lovely sights. Ate in spago Italian restaurant next door to hotel and was delicious.
Worth every penny. Excellent hotel n staff
Just returned from a two day stay in the Portlaoise Heritage Hotel. We had our grandchildren with us. Staff were welcoming and efficient. Rooms well appointed and well cleaned. The breakfast was very good with good choices for most tastes. The restaurant and bar food was also very good. The children enjoyed the swimming pool. All in all a very pleasant two day. 4 Stars
Lovely Hotel, reception staff very helpful, bar staff lovely. Big swimming pool on one level, with areas for the kids, all easily accessible from the hotel, you could walk down in your socks as it was within the hotel. Highly recommended for families and couples. I will be back!!
Sorry to say that I found been forced to eat Italian food was not to my satisfaction,found the bar prices to be exesive.Richie Foster.
Nice hotel to stay in and very friendly. Check in was quick at 1pm - Great to be accommodatedbefore 3pm. The rooms were big, clean and comfortable. The staff were very friendly, the food was very good (we ate in the bar). The only downside to the stay was the expensive parking.
great hotel and staff breakfast could be better , more than just a fry would be nice
Hotel and room was nice. Breakfast was good but had to wait for a while before being seated.The menu wasn't great for Spagos restaurant but the food and service was good and quick. Car park was expensive. Was supposed to be free for guests from a certain time but the ticket saying this did not work. But overall a nice stay in a nice hotel!
We stayed there recently & had a wonderful time The leisure centre was great The Italian restaurant was wonderful & staff were wonderful
i have stayed in this hotel many times and i have to say this time i was not impressed. the room was great the hotel is lovely but we were not impressed seen as are check out said from 12pm and at 12:03 a member of the cleaning staff knocked on our door and promptly allowed herself in!! did not allow time for us to open the door or to make sure we were decent. to which my partner was ony out of the shower but yet she still stood there to ask him when would we be leaving! i will not be staying here again
We checked in as a group of women for a night away. We had to reduce our booking from 3 rooms to 2 rooms the day before arrival, and the hotel were fantastic about accommodating this change at short notice. We found the staff to be very friendly. There was a guest with a guitar singing in the residents lounge on our return from town, and he added great atmosphere and there were no complaints from staff. The breakfast was tasty, but the breakfast area could do with more regular attention (i.e. moping up spills, tidying up crumbs, re-stocking bread / fruit etc). The room was spotless and very comfortable. Unfortunately our shower didn't work but it wasn't a major issue. We dined in the Italian Restaurant attached to the hotel. The food was delicious, the service quick and the staff friendly. Great value too. On the downside the service at the bar was very, very slow, to the point that we left after waiting for around 15/20 mins with no service to go to a bar in the town. The issue wasn't that the bar was incredibly busy, but that there appeared to be no bar staff! Unfortunately the parking can work out pretty expensive also which is a pity. It should be free if you are a guest in the hotel. Despite the few cons above, we thoroughly enjoyed our stay at the Portlaoise Heritage Hotel and will definitely will return in the future.
Upon arrival the the hotel we were greeted by very friendly receptionist staff. We went through the check in procedure and got to our room. My first impression was that the room was nicely decorated and clean, however because i have a foot injury i pushed the bed back from the couch to make room and i was shocked to find under the bed very dirty. Not only had it not been hoovered for a while but i also found some cardboard from jewellery packaging, a drill bit and 3 hair clips. We booked our evening meal for 8.30pm , we arrived in time to the resturaunt , they were very busy and we waited quite some time to be served once we were seared. The food we received was very tasty. The staff were more than helpful and in particular the very friendly porter who made sure i was more than comfortable because of my injury.
Rating 3due to restaurant. We only got 2 stay one night due to one member falling in hotel get location staff friendly . also the receptionist was very understanding that we have to cut our short and also offered a small refund a lot 2be noted in the times we are living in (thank you). We will return another time .
We really enjoyed our overnight stay in this hotel From beginning to end all staff were friendly and inviting Our room was spacious and spotless with tea and coffee, excellent shower and heated towel rails We ate in the Italian restaurant and the food and service was very good The hotel is in a great location right in the centre of town. We will definitely return and the price was very good booking with Lidl.
Excellent facility & great Breakfast *****
3rd February 2015 review by Lorraine This is my second time to stay in the Portlaoise Heritage Hotel. It is a nice hotel to stay in and very family friendly. Check in was swift. The rooms are big, spotless and comfortable. The staff were very friendly, the food was very good and plentiful. The only downside to the stay was the expensive parking.
Cant say enough about this hotel. we booked it for my elderly parents and we asked for early check in and it was no problem. we also got a ground floor room as stairs are a problem for them. The rooms were spotless and comfortable. The staff were so friendly. The food was fantastic and the pool and sauna was perfect. My parents really had a lovely time. looking forward to going again
We really enjoyed our stay at this hotel, the swimming pool, breakfast, staff and our room was of high standard. 5 star rating.
Everything was lovely and great until we met a very rude and aggressive night porter, of course as we had a few drinks on us he managed to turn the situation on us stating we are the ones that had alcahol on us so who was going to beleive us. I arraged for my family and ten other family memebers to stay so we filled quite a few rooms and we had a great day meal and night with the one man band but the night poter ruined it all...........I would love to give a good rating as everything else was really nice and pleasant but one rude and arrongant staff memebr is all it takes to ruin your weekend.
I stayed here for a wedding where I was being bridesmaid, I rang the hotel earlier in the week and asked if I could check in earlier which they agreed. I arrived in the hotel at 11.30 and my room wasn't ready! I needed to be in my room an be up with the bride at 12 for hair and makeup so they said I couldn't have my allocated room but they could put me in a twin room with 2 single beds instead of the double in which I booked being in a hurry I took the room which to be honest wasn't that great it was very basic and seemed a bit dated! the kettle dint work and the heating wasn't great either. I ordered room service on the 2 mornings and again I was disappointed the scramble eggs were awful and bacon very fatty and a bit cold. I can say that the staff were very nice friendly and the rest of the food was gorgeous.
Hotel looks well from outside and check in was quick. Room was OK but not a 4 star. Everything was a bit worn and dated. Would like to say that at least it was clean but the following morning I found our 1 year old with a peanut in her hand as she crawled on the floor(in a family room). When we moved the bed some more there were a number of peanuts all over the floor. We hadn't eaten them so they were obviously there a while. So not only was the room obviously not cleaned properly it was also dangerous(choking hazard). We were at a family function which is why we were there in the first place(extremely slow service at function) but we wouldn't return.
we had a great time and a pleasant stay,
Stayed on a 1 night DBB package, hotel is really central right in centre of town. Car park is adjacent to hotel and its free between 18.00 hrs and 10.00 hrs nx day.Dinner was in the hotels italian restaurant with the choice only ok( €5 supp for steak). Had a good hearty breakfast next morning before a 12.00 check out. Didnt make use of the lesiure facilities. Rooms were ok with decor a little dated.Overall we enjoyed our stay here and was great value with the package.
Myself my husband and 3 children stayed here for 1 night, we found it very comfortable and welcoming,the pool is nice with jacuzzi, steam room and sauna, the kids club is excellent value, open from 5pm until 10pm daily and children get dinner all for just €5 per child, food was very nice in the Italian restaurant and good entertainment in the evening, most enjoyable stay
Thoroughly enjoyed stay.Had a family room which was very spacious.Leisure centre great and everybody very friendly.Food fine,breakfast plentiful.Good location.Only one small complaint Bar service not great but other than that would highly recomend.
Great kids club in the evening, comfortable beds, great bar staff - diasappointing food in the restaurant as we were on a deal the menu was very limited and didnt even offer a pasta dish?
Good clean hotel. great staff. good leisure facilities. restaurant attached is excellent. family stay got nice family room.
We had a lovely time, the staff were most accommodating. We had a bedroom beside the lift as my Mam has walking difficulties. We also were able to use the handicapped parking just outside the front door . My daughter aged 8 so enjoyed the kids club held every day from 5 to 10. Katie and Eimear were amazing with the kids. The breakfast was great every morning and a special word of thanks to Elaine at reception for being so helpful. The hotel has an excellent swimming pool which is kept to a high standard. We enjoyed our stay in the Heritage hotel and we would recommend it for a nice family break.
We stayed one night in the Heritage for our anniversary. The Hotel, on hearing this, upgraded our room to a slightly larger one, which we were delighted with. There are some basic features missing, such are air conditioning, mini bar and a room safe, but this did not take from our stay. On the plus side the WiFi is free. There is a large pool with Jacuzzi and sauna and a large gym if you choose to burn off the calories. We ate in the Italian restaurant which is attached to the hotel. The food was absolutely excellent and good value. The restaurant staff were very happy and attentive and I would definitely eat there again. The next morning we ate breakfast in the hotel which was part of our package. We were greeted by a very cheerful man who made us feel welcome straight away. The breakfast is self service and there was plenty of food to choose from. Perfect!! Overall we were very happy with our stay in the Heritage Hotel and would certainly recommend a visit. The Hotel is centrally located to the train, bus and is minutes away from shops, pubs and restaurants.
Tá an t-óstán seo suite gar do lár an bhaile. An-áisiúl mar sin. Tá linn snámha 22m ann, mar aon le sauna agus jacuzzi. BÃonn na huaireanta oscailte teoranta ag an deireadh seachtain (9.00 go 18.30). Nà fhéadfaà an fhuinneog a oscailt sa seomra. Ba thrua san mar bhà sé meirbh go leor. Bhà an bricfeasta maith go leor. Bheinn sásta fanacht ann arÃs.
Greeted with a smile at the reception and the staff were really helpful. Great food at the Spago restaurant and the staff were charming and attentive.
Nice hotel, nice staff (but not enough of them). Enjoyed the stay. Pity the childrens playroom wasnt up to much. It was very small, no toys and the hotel could at least remove the 'pay' machines out of it. We'd go back.
Really lovely hotel. Very friendly and helpful staff. Great swimming pool. Only complaint is that kids menu is very very limited
Everything about this hotel is EXCELLENT. Our dinner was as top class, and staff in every discipline were excellent.
Had a really nice break, hotel is a little dated and rooms could be upgraded somewhat, but staff and food were excellent, service excellent, athmosphere excellent. Walking distance from shops, cinema beside hotel. Great place for a family break, will be going back for Easter with the kids. Would recommend.
Lovely Hotel,Friendly Staff,Food Excellent, Rooms were a great size, overall had a great night in the Heritage Hotel
Lovely friendly staff rooms were clean and tidy had a lovely weekend
stayed here valentines night, very pleasant receptionist, nice room, meal ok but worst breakfast I have ever been given.
Hotel was grand. Food in Spagos was really good and staff were very accommodating, even had delicious (apparently the nicest ever) homemade thin base gluten free pizza for our coeliacs! Pool was nice, staff were nice and breakfast was ok! Not exactly luxurious but for the price we paid, no complaints!
Sayed last Friday night. Deirdre at reception was very helful, provided us with a lovely big room. Food and service in Spagos Italian restaurant was excellent. Pool area was a bit dark but the two jacuzzis were hot. Enjoyed our stay. Will return again. The only negative thing was that on your website it states that there was music in Molly's Bar on friday nights, but on the night Molly's bar was closed. Ann L. Kildare.
stayed in Heritage with my sister, her husband and my husband just one night. I could not fault anything in the hotel I have stayed before with my family and it also was great. Staff were excellent and lovely breakfast next morning.
Very relaxing hotel. Staff very helpful and friendly. Breakfast was lovely with a great variety of hot and cold food available.
Located right in Portlaoise, the hotel was very much as expected. Rooms spacious and clean, staff very friendly, the leisure facilities well maintained. Only negatives were that although the breakfast had all the usual bacon, egg, sausage etc buffet fayre - it was all a bit dried up by 9am also the seating area in hotel bar limited if wanting to watch the footie - but overall a good hotel which we felt was well worth the Group scheme Rate paid.
Pleasantly surprised after reading some of the reviews. The Location is perfect for a weekend break as the Hotel is in walking distance to the town. The staff at reception were pleasant and efficient. The breakfast was great with a full range of foods available for all tastes.We dined at Kellys Foundry ( although outside of the Hotel) the food was excellent. I have to mention the staff in the Restaurant specifically Colleen who even though the Restaurant was full and she was run off her feet she still managed to make us feel as if we were the only people there. ( A rare quality in this day and age) Rooms adequate clean and beds were comfortable. The only negative we had was being unable to get seats in the Bar. Will return again
just back from a two night break in the portlaoise heritage hotel.hotel was spotless.food was excellent and staff were extremely helpfull with all kind of inquiries.your smack bang in the middle of town so near all shops pubs etc etc.will be back at the end of the month to relax after xmas.there,s nothing you could complain about at this hotel. 10 out of 10. anna from dublin.
A group of us stayed at this hotel on Saturday last. The reception was very friendly, the rooms were comfortable and the service in the restaurant was excellent. I would definitely recommend this hotel for value and service.
I stayed here sat ngt 23rd November. Really enjoyed our stay. There were four of us who come here every Xmas time. We had dinner in the restaurant & it was really nice. Breakfast was lovely too great variety to choose from. We used the pool before we left Sunday. It was fab, deffo be back again next November
We had an enjoyable stay in the Heritage. The dinner and breakfast were of a very high standard and we were very impressed. The only fault we had with the hotel was the lack of staff. The hotel was very busy with a conference on and there was only person at the reception desk for check in and again for check out. Everybody had to check out at the same time and the poor girl behind the reception desk was under alot of pressure. Other than that we really enjoyed our stay!
Very enjoyable stay in the Portlaoise Heritage Hotel recently however the pool area was very dark and the hotel itself could do with a bit of a makeover. Staff were all very friendly and bedrooms and bathroom clean but could do with a bit of updating. Would stay again.
Good value for what we paid. Hotel clean but could do with renovation. Bit run down. There was a movie for kids after dinner however room was not supervised which I was not happy about, meant myself and husband had to take turns checking on kids and could not relax over a drink together.
Very nice hotel, good location, good food, excellent staff very helpful.Lovely Spa facility Would stay again.4/5
My wife and I stayed over the October Bank Holiday weekend and staff were great. Hotel is centrally located for night life but rooms are getting a little outdated and car parking system not ideal or cheap...... but then the central location is possibly the cause for this. Found the pool area to be sufficent ,but dark tiles in the pool and dark wooden ceiling made it feel cold. Breakfast was excellent and staff managed the weekend rush with professionalism. Would like to think we would return but would love to see the old place getting an injection of capital to revamp itself to its previous days.
Staff were wonderful, very friendly and helpful. Room was cold until I rang to get the heating turned on and was disappointed in the breakfast, I didn't feel it was up to 4 star standard. Limited free parking was poor as staying in the car park past 10am to go shopping in the town proved very expensive. Room was spotless and dinner in Spagos was very tasty.
the hotel was lovely.just as i remembered from a previous stay. The only complaint I had was that the room was cold when I arrived! I wore my coat in room until I went to bar an hour later for drink. I love a warm room as it adds to the relaxing atmosphere of a hotel stay! meal in spagos was lovely and the staff were very accomadating for my husbands dietary requirements!
We arrived on Friday 4th for two nights b&b &1d. We had a fantastic weekend. The staff were extremely friendly and helpfull. The food was fab the rooms big and roomy. We were there for my dads 70th birthday and I was delighted we booked the Heritage, we will definitely go back again. We ate in spagos restaurant and the food and service were excellent.
We had a lovely time at the Portlaoise Heritage hotel. The staff were extremely helpful. The food in the restaurant was excellent. The leisure centre was quiet and relaxing. I would definitely return.
Nice hotel. Rooms a bit dated. More like a 3 star hotel. Grill restaurant food and service was excellent.
Was expecting a lot more from a 4 star hotel. The rooms were very old fashioned & dated. Spotlessly clean though & staff lovely. Great breakfast & Italian was beautiful.
Second time on a Lidl break at this hotel and I will return again Great value and thee services and accommodation at this hotel are good. We used the gym and pool and it was a pleasant experience, busy put plenty of room for all. Last time we visited we ater in the Italian restaurant and this was a positive experience We had an equally good experience at the grill restaurant this time. Sat evening entertainment in bar suited us fine. The staff are friendly, efficient and I would recommend this hotel to a friend.
Had a fabulous overnight stay at the Hertiage hotel, Portlaoise. Good sized room for 2 adults and 3 children, good leisure facilities with separate toddler pool. Good sized reception area for kids to run around in and games room, although they could make more of this! only downside is parking, hotel will only provide free parking between the hours of 6pm and 10am on an overnight stay!
Stayed here the 18th August i had stayed 2 times before the standard has gone down big time. The staff where very nice all 7 of them cos thats all we seen the whole weekend. the rooms wer'nt that clean and the toilet didn't flush i would not stay their again Dublin .star rating id say is 3star
We had 2 great days in THe Portlaoise HEritage Hotel recently, the service was brilliant, and the breakfast really amazing for the money we spent. It was buffet style so we had as much or as little as we wanted. The selection was great with every cereal that's on the market, juices etc. the hot breakfast Was equally good, with a good range of bacon, sausages eggs, you name it they had it. The rooms were nice and clean, plenty of warm towels,and we needed Them as we visited the lovely indoor pool a few times. We had our two grandchildren with us and they had a ball. We will definitely be going back for another visit. Thank you Heritage, we will highly recommend you all.
Hotel staff very friendly. Room decor could do with a freshen up but all in all a nice over night entertainment in lobby area very good. And location very close to town centre. Would recommend the hotel and will visit again
Great food,great staff,great deal
lovely hotel well situated in town, and a great breakfast..thank you
Myself and my daughter stayed one night with Bed, Breakfast and evening meal. We were both so impressed with the hotel. The staff were all very friendly and helpful. Our evening meal in the Foundry was excellent. So much food. We used the leisure cente and also booked treatments in the Spa - half price Monday, Tuesday and Wednesday. We would recommend this hotel to our family and friends. Such good value for money. We will be back. Thanks to all involved.
excellent stay at the heritage hotel staff very helpful and food was excellent..
Very nice hotel, great location in the centre of town. Swimming pool very nice and staff very helpfull. Very near the national stud and Japanese gardens only twenty minute drive.
We were delighted with our stay at heritage hotel Portlaoise .The rooms was lovely.The only fault we had was the meal in the bar.We both had steak which was cooked as requested but plate was filled up with salad and chips no veg.We felt it was expensive for what we got.
In order to accommodate the deal, the evening dinner menu had been reduced but the actual food produced was fantastic. We ate in the grill and look forward to going again to try the Italian. Kids spent all Saturday afternoon in a large swimming pool and went back the next morning. For the price this is superb deal.
we had a family gathering at the portlaoise Heritage Hotel, we thoroughly enjoyed our stay, The pool is really clean, the rooms were comfortable, although there was a large wedding so there was a little noise in the street front rooms. We had an excellent meal at Spago's restaurant & were very well looked after by Dougie. The only issues i had were, we had a problem with trying to book our group through the lidl website i needed 9 rooms, it took several phonecalls & emails to sort it out, this should have been avoided, I was close to cancelling the whole booking! also the parking tickets which were validated by the hotel for the carpark next door, caused alot of problems in that they would not let us out on departure, a little frustrating to have to return back to reception. Apart from that we thoroughly enjoyed our stay and would recommend this hotel.
We had a brilliant time in The Portlaoise Heritage Hotel and what amazing value! We had dinner in Spagos on the Friday night, which was excellent, the staff were really friendly and the food and wine was fab. Saturday we visited the leisure centre and pool area which was excellent. We dined in Kellys Foundry Grillhouse on Saturday night for our inclusive meal as part of our package and it was really lovely, we all went for the steak and really enjoyed it. I would highly recommend this hotel, the staff are very friendly and willing to help its a lovely hotel, rooms are spacious and the groupscheme deal is amazing value.
Nice Hotel. Staff very friendly. In the bar, in the restaurant, dealing with reception, they are all lovely. Nice Room. Nice facility's. Food - In steak house. Starters were lovely. Steak was a bit of a let down! But all in all nice hotel.
Had a lovely stay at the Heritage Hotel - friendly, helpful staff, room was very clean, coffee making facilities, lots of space and comfortable beds, Room service was very helpful and meals delicious. Made use of the spa facilities which were relaxing and a great way to get away from a busy life. Thank you for a lovely break
what a great hotel!! the staff and food were excellent we ate in the steak house where cassie could not do enough for us my son celebrated his 30th birthday and they made it so memorable,will be back soon!
Lovely hotel, nice friendly, helpful staff. Enjoyed our stay here.
It was a lovely hotel, however, i couldn't access the wifi even after calling down for assistance and I was quite upset when my son found a key card on the floor in the hall outside of our room, put it in our door and it UNLOCKED! The guy working the pool reception was great with the kids and we did enjoy our stay, but didn't quite feel as safe after that experience. Hopefully it was just a one off and they are tighter with security.
i would to say it was the best experience i have ever had in a hotel.From the time we got there to our departure we were treated with the highest standards of politeness and all the staff where so helpful and nice.
We had a great stay at the Portlaoise Heritage Hotel, location, food, service etc was very good.!! Great value
Great price via Lidl breaks - otherwise the hotel is somewhat overpriced. Comfortable and well located in the center of town.
Stayed here recently and its good central accommodation - staff are very helpful . The room was large and comfortable - very warm and could have been a little cleaner but would stay again
Good location. Rooms are very dated for such a modern hotel. Had meal deal as part of our package. Picked the steak house as have been there before. Not a great choice on the set menu. We weren't overly impressed with the food or the service to be honest.
Excellent value for money. Great location. Very friendly staff. Delicious food. Rooms were luxurious and spacious with really comfortable beds and far above the hotel star rating listed. I would highly recommend this hotel and will definitely stay in it again next time I am in the area.
nice hotel. big rooms. could do with refurb. flat screen tvs and showers. not ideal to climb into bath for a shower. otherwise nice hotel. Mollys bar was closed which we were advised was open but never did. So limited choice of 1 bar. would rate as 3 star
My husband and I thoroughly enjoyed our stay in your hotel , the food at the wedding was delicious the service was very attentive, and our bedroom was warm and comfortable, the location of hotel is so convenient and great to have underground car parking, Thanking you, Regards Catherine Caffrey
Thoroughly enjoyed my stay, we were upgraded and got a suite with a jacuzzi! Very comfy, but the bar is a bit on the small side, and be aware of parking charges when you book. Would visit again, central location in Portlaoise.
Stayed here over Easter with my mother, sister and three kids. We really enjoyed our stay - the hotel is fabulous. Staff are very pleasant - the kids loved the pool and the food in Kellys Foundry was excellent. Will definitely be back.
Had a lovely stay here. The staff were so approachable,friendly, and helpful which is a huge plus. The breakfast was spot on. Plenty to chosse from. My only complaint would be that the room was soooo warm. Probably not a complaint for most people but easily rectified for future stays. Would definetely recommend to a friend and definetly go back again.
Hotel is very nice - right in the town. First impressions excellent as also rooms and food. Bar is absolutely awful - not in keeping with the rest of the place. We were also disappointed to have to go across the road for our meal.
Hi, Stayed at the Hertiage Portlaoise for one night on Saturday 6th April, 2013. I found the receptionist very friendly and check in was very efficient. Bar and Reception area all looked very well and up to date. Unfortunately, I was quiet disappointed when i arrived at Room 209, it was quiet a big room but had very tired looking furniture and everything looked quiet dated, Bathroom was quiet quaint and dull and could badly do with a change.. Lamp at the side of bed didnt work either( not sure if bulb need replacing or if it was electrical fault). Overall Hotel looks a four star but Rooms certainly did not. We did dine in the Hotels restaurant accross the road Kellys which was very nice and lovely atmosphere. Breakfast was buffet and plenty of everything. Hope this helps.
Just back from 1 night stay in this hotel. We had a great time, Room was lovely and beds where very comfortable. The pool area is lovely and very well kept. My only gripe would be that there's not a lot of sitting area in the "Foyer" if you could actually call it that for when you have kids with you. Would return to your hotel.
fantastic weekend away, staff very friendly. food is restaurant across the road was superb. one little fault-our room was not very warm and had to phone reception to get the heating turned on a few times but still really really enjoyed our stay! Thanks to lidl breaks it didnt cost us too much!!
Great hotel! Lovely staff. Food ok. Great band on Easter Saturday & Easter Sunday night. Pool very clean. Lots for kids to do. Right in the town. Spacious bedroom, with no noise at night.
Really enjoyed our stay this time. We've stayed here a number of times. Monica in the restuarant at breakfast was lovely. Only thing on Saturday morning the tables at breakfast were too close together. Couldn't talk without the people at the next table hearing everything. All in all though we really had a lovely time. Thank you. Deirdre, Limerick
Lovely large room, goof breakfast and great pool area, would recommend a stay.
My wife and I have stayed at the Portlaoise Heritage Hotel a few times , I find the staff are so friendly and go out off there way to help ,The food and service in both hotel and restraunt next door was great . I would be happy to stay there again .
Very nice, comfortable Hotel. Excellent location for business seminars and for few days away... Service good, food in the Italian restaurant and in Kellys Foundry Grillhouse across the street was fab. I will visit again.
Excellent Hotel, Walking Distance from Train Station, Staff Excellent
staff very nice helpfull hotel lovely v busy with confirmations on d day
Had a lovely one night stay in the hotel. Had a meal in the steakhouse which was fantastic. Hotel staff very polite and helpful. Breakfast was lovely. Room spacious and the bed comfortable. What more could you want? Will be back again!
Just back from a 2 night break. This is our second time to stay at the hotel and I find it really good value for money. On the first night we were above the bar and on the same side as the trains so we requested a move for the second night which was granted. Food is lovely in both restaurants but I felt the set menu for the kids at €12.50 was a bit steep. Most kids (except for the older ones) wouldn't eat three courses anyway! We really enjoyed our stay and didn't want to come home!
Myself & a few friends stayed in your Hotel in Portlaois for one night . The Hotel is fabulous , staff very helpful . We had a lovely meal in the Italian Restaurant . The train station on it's doorstep is great . Pubs in the town are lively & great craic. We'll definately come back again . We have recommended to family & friends . Mary : Dublin
We booked a weekend in the heritage hotel portlaoise through "groupschemesbreaks".having got agreat bargain for a party of eight, we assumed we would be accommadated in the smaller or noisy rooms.we were wrong, not only were the rooms excellent, the staff could not have been more helpfull or more friendly.an excellent time was had by all, an the parking was even included.so thank you .groupschemebreaks and the heritage portlaoise.we will be using both again.lizpoutch
Really enjoyed my stay here!
Enjoyed our stay. Staff friendly and efficient. Only criticism is the 3.00 p.m. check in. Rooms are not available before that time, yet check-out is 12 noon on day of departure.
Poor service grotty rooms, greasey food
Very nice, lovely evening meal and great breakfast, drink expensive, would stay here again.
Just back from a lovely stay in the Heritage hotel. As a family, we have gone on a few of these breaks and this was definitely one of the better ones. The room was a good size and the facilities and food were very good. We ate in the Italian which everyone enjoyed. I would suggest however that anyone considering going books their meal in either restaurant in advance. We waited until we checked in (at 3pm which is the earliest) but almost didn't get a table - the receptionist was bemused that we didn't book it in advance but we didn't know! Breakfast was good with many items available on request that weren't in the buffet. The staff were friendly - we requested a duvet for the "camp bed" as it only had a blanket and sheet on it and this was supplied. All in all a good break and very good value.
We enjoyed our stay at ur hotel. I found the lounge area far to small a joke to be honest to have so many people crowded into one corner that held about eight tables not good enough and gave up on ordering food petty but not very comfortable with two children. I also found an unpleasant smell in the breakfast area which was very off putting (dampness ?). The staff where lovely, helpful and very friendly.
4 Star - a lovely stay in the hotel and all staff very nice. Excellent location - am unable to fault my stay
If the hotel stays the same I wouldn’t be returning. In my opinion it should not have a 4 Star rating. Let me say for a 10 year old hotel it looks very tired and I would not put it at a 4 star hotel. Main points against it. 1 Rooms overlook a Railway line and yes you can hear the trains. 2 Rooms cold and somewhat dirty. 3 Having to go outside and across the road on a cold wet night to the restaurant to have a meal included in you package, unacceptable. I booked two rooms for two nights 4 people, we had requested quiet rooms but our room overlooked the rail line. Our room itself was ok and clean but I found the hairs in the bathroom. I didn’t point this out to anyone but the hairs were still there, after the room had been cleaned following our first night. The room was cold most of the time too even though we did request the heating be put on. I found the bar area was far too small for a hotel of its size even using the reception seating area there were a lot of people struggling to find seating. I understand there is another bar but it was closed. We were on a package including dinner and I find it ridicules that people are expected to have to go outside on a cold raining night, to go to a restaurant across the road to have dinner. I phoned three days earlier I booked the restaurant but when we got there they had no booking. We had to wait for a table, yet people (non residents) that came in after us got one straight away. I would like to compliment the hotel on the quality of the food. Breakfast, Lunch and Dinner in the various areas of the hotel, was very good. Also apart from one receptionist who was rude, the staff were very professional and friendly. If it had been a good quality 4 star hotel, the price I paid would have been reasonable but for what I got I will not be returning as there is a lot better available for that price.
We spent the night in The Heritage following a show hosted ther,e While the food was lovely, we were very dissappointed that our room was not available upon arrival or for quite some time after. Also when the place was so busy with the show you would think that they would have more bar staff on. Alot of people went out to the front bar for drinks and there was two people there of which only one was capable of serving at any sort of speed. The room was lovely, food lovely but for a 4star hotel not up to scratch. Anna - Kildare
Had a great time in the hotel. gorgeous hotel with an excellant leisure centre too. staff were so welcoming and helpful and wifi was great too. 10 out 10 ****
If the hotel stays the same I wouldn’t be returning. In my opinion it should not have a 4 Star rating. Let me say for a 10 year old hotel it looks very tired and I would not put it at a 4 star hotel. Main points against it. 1 Rooms overlook a Railway line and yes you can hear the trains. 2 Rooms cold and somewhat dirty. 3 Having to go outside and across the road on a cold wet night to the restaurant to have a meal included in you package, unacceptable. I booked two rooms for two nights 4 people, we had requested quiet rooms but our room overlooked the rail line. Our room itself was ok and clean but I found the hairs in the bathroom. I didn’t point this out to anyone but the hairs were still there, after the room had been cleaned following our first night. The room was cold most of the time too even though we did request the heating be put on. I found the bar area was far too small for a hotel of its size even using the reception seating area there were a lot of people struggling to find seating. I understand there is another bar but it was closed. We were on a package including dinner and I find it ridicules that people are expected to have to go outside on a cold raining night, to go to a restaurant across the road to have dinner. I phoned three days earlier I booked the restaurant but when we got there they had no booking. We had to wait for a table, yet people (non residents) that came in after us got one straight away. I would like to compliment the hotel on the quality of the food. Breakfast, Lunch and Dinner in the various areas of the hotel, was very good. Also apart from one receptionist who was rude, the staff were very professional and friendly. If it had been a good quality 4 star hotel, the price I paid would have been reasonable but for what I got I will not be returning as there is a lot better available for that price.
I only stayed in this hotel for one night with my mother and sister, we all thought that the hotel itself was very nice but found the staffs manners a bit lacking. Our room was adequate but as a trio of nonsmokers we found that we had been put in a smoking room on a smoking floor which meant that as soon as you stepped out of the lift you were greated with a horrible musty smell which unfortunately was present in our room as well. The food in the both the coffee shop and Italian restaurant, both located on site, was lovely, we all really enjoyed it , however the staff in the Coffee Bean were extremely rude as they left us waiting ages at the register waiting to pay while they kept walking past us totally ignoring us and then when we complained and asked to be served we were told how understaffed they were but never offered an apology and then watched as the staff member gave out about us to her colleague still while we were standing there. There is a multi stori car park located right nextdoor which is very convenient as you dont need to worry about parking or traveling far with bags, unfortunately the cost is not subsidized enough by the hotel and we still had to pay €10 for one nights parking which I find a bit much as when you enter you are told it is discounted by the hotel. I would recommend this hotel if it was just for an over night stay, however if it was for any longer I dont think I would as I felt the staff barely wanted to be there. Based only on how much we enjoyed the food and on the central location in the town I would give this hotel 3 stars.
We stayed for two night for the new year, and were very happy with the hotel. We eat in the Italian restaurant the first night and the steakhouse the second night, the food was lovely in both and staff very friendly. Would recommend this hotel to my friends.
Had a wonderful stay on new years eve.The staff were excellent espicially Patrice who was extremely efficient and pleasant Many thanks to you all i would highly reccomend this hotel to any one Anne McDonnell
We stayed in the hotel for one night. Hotel service was good but the food was not of 4 star quality. We ate in the steakhouse as opposed to the Italian restaurant. Also, no healthy options for brekkie eg fruit not fresh and in syrup and no healthy cereals only those full of sugar. Ps salmon was good but not remainder of meal.
We had a lovely weekend in the Portlaoise Heritage. Staff were very helpful. Breakfast was very good. We had meal in the in the Foundry restaurant and it was excellent.
The hotel was nice and well situated, however all the staff were indifferent. The staff in the restaurant were actually rude and in the hotel nobody asked if we enjoyed our stay. Its a shame as we had a lot of friends who were interested in availing of this offer but we can't recommend it now. I've stayed in other Heritage hotels where the service was excellent but not this one.
We had a lovely stay in the hotel and can think of nothing we would change about it.
Excellent value for money. Ate in Steakhouse food lovely.
Had a lovely stay at the heritage hotel. Room spacious and spotlessly clean. Staff were friendly and very helpful. Had meal in d steakhouse restaurant which was also very good and included in the price of €49 pp with lidl breaks. Would definitely go again and recommend to a friend
I booked the heritage hotel in portlaoise and could not fault the hotel was excellent .the only problem is the car park which is not owned by the hotel .the lidl deal was brilliant
Just home from the Heritage Hotel, there was eleven of us at a 60th birthday, we all had a great time, . The food was excellent and the staff could not have been more helpful !!! Marian.
what a lovely hotel the staff were very helpful and food was top class we will be back
Food was very nice, hotel nice and central. One fault no toiletries provided in the bedrooms. Other than that had a very enjoyable stay.
The hotel was lovely to stay in and the staff were pleasant and accommodating. The only downfall was the Italian restaurant, there wasn't much choice on food and it was just average. The swimming pool was great.
Superb value for money with lidl breaks, great location, fabulous food and nice town for socialising, We will be back, From entering reception until departure all s,taff were so friendly and helpful, Thanks to all concerned, Tommy
we had a great 5 day stay at this hotel and got a great deal throgh the lidl holiday breaks offer everything was 100 percent would highly recomend hotel and the staff were efficent and most helpful would definitely return aagain
I got a great deal on hotelsinone for a nights stay with dinner and a breakfast included. The dinner was great and as it was my parents anniversary the hotel kindly upgraded them to a suite. We needed additional rooms which was arranged through the website aswell. Overall really satisfied with the service.
Was on the whole disappointed with the Hotel. facilities cleanliness and staff were as you would expect in a Hotel of its status and cost- Very good. however,: the rooms were cold and one had to request heat from reception/ (not convenient when you wake up freezing at 2.10 am!! ) breakfast was only reasonable with buffet Irish , cereal and fruit, would have expected something special for the hotel standard! On the plus however was the advantage of free/ complementary parking, For this you must ask at reception.
Enjoyed the stay at Portlaoise Heritage Hotel. Ideal for those who want a central location with plenty restaurants, pubs nearby. Food was rather expensive. We changed rooms because of traffic noise from main road, second room much better and quiter. Nice leasure facilities, overall enjoyed.
Really enjoyed our stat at The Heritage Portlaoise, rooms were fresh, spacious and comfortable, had a meal in the steakhouse, it was superb! Breakfast was plentiful lots of choice. We'll be defiantly returning.
brilliant overnight break, food, room and service very good
just a quick note. myself and my three sisters stayed at this hotel for a night and found it to be a lovely hotel. on arrival we were early and left our bag at reception and went off to explore portlaoise. rooms were nice and big and clean. the leisure centre was very well equipped and the swimming pool is very big. unfortunatly the two jacuzzis were not working on the first day. but fixed on the second day. overall staff were very pleasant and helpful and would definitly stay again.
we had a lovely night , dinner was amazing (STEAK ON A STONE) the rooms could do with a re-vamp certinly not 4star standard.
Lovely hotel, rooms fab, one downfall you are only able to park from 6pm on day of arrival to 10am on day of departure, who books a 4 star hotel to stay for a few hours?
Hotel is very central and within walking distance of shops and pubs. Room was spacious and clean. Staff were all courteous and friendly. Didn't get to us the leisure facilites. Would return again in the future.
Myself and five other family members stayed here yesterday on an overnight package, bed, breakfast & dinner included. The hotel's first appearance was lovely.However we were greeted by a very unpleasant grumpy receptionist.The bedrooms were extremely basic certainly not a four star standard as advertised.When we questioned the receptionist as to how the hotel has four stars she told me she didn't know, maybe it was to do with the leisure facilities and the restaurants.I thought this was very unprofessional. Anyway we went to the leisure area, which was also disappointing.This was not the usual that you would find in a four star hotel. The food in the Italian restaurant was really tasty and our waiter was very entertaining.The bar had a two man duo of live Irish music.This was really the best part of the stay. I would not return to this hotel and it should not be rated as a four star hotel.
We thoroughly enjoyed our stay at the Heritage Hotel in Portlaoise. The staff were very friendly and professional (a warm welcome from Laura), the food was delicious in Spago's and Aidan made us feel like long lost friends. We are returning on the 6th June with another group of friends and look forward to it. Thanks Again, Catherine Ryan...
i have went on so many lidl-breaks i think i have lost count....like all the other breaks this was no exception....a lovely hotel.....very well run ...right in the heart of the town....LONG LIVE LIDL-BREAKS.....FANTASTIC VALUE....EVEN CHEAPER THAN SOME B/Bs.....
I had a lovely stay. Staff very welcoming. Room was very clean and spacious. Food fab . I would recommend this hotel to everyone
must say we had a great stay at this hotel , its really lovely , clean and the staff are very nice , breakfast was also very good and the swimming pool and area was kept very clean ,Molly's bar was good craic , the only problem I would of have was the Spoar restaurant was very over priced .. but in all the hotel was good value and we did enjoy it and am sure we will go again..
BEAUTIFUL HOTEL.ROOMS ARE CLEAN BUT BASIC.COULD DO WITH UPDATING.BUT THAT DIDN'T TAKE AWAY FROM OUR STAY.THE STAFF ARE EXTREMELY NICE AND FRIENDLY AND HELPFUL.FOOD IS FAB.GREAT VALUE.WORTH A VISIT.VERY CENTRAL .WALKING DISTANCE TO ALL THE BEST SHOPS AND NIGHTLIFE
hi we stayed here on the 24th of march. we where attending a wedding here. the staff where brilliant the wedding went fab food fab. breakfast lovely. room nice a little tired but clean and warm bed comfy what more could a person want we enjoyed it no end thanks to all.
Went to this hotel last weekend 4 one nite,, my partner n i paid 4 my mam n dad 2 cum along on the same nite and i have 2 say i was very very disapointed so was my partner n mam n dad,, on check in we were greated by a girl who seemed in very very bad form,, didnt tell us anything about breakfast, dinner,swimming pool spa treatments nothing. We had 2 ask all the questions. We didnt like our room,, it was far 2 warm, very very old n the toilet cud have done with a good clean! Then to make matters worse we went into the coffee bean 4 sum lunch n the girl at the till takin our order was very very rude n not one bit helpful...... I was very very disapointed with the hotel.My partner n i were ment to stay 4 the wedding fair the next day n no i have to say i wasnt one bit interested in that hotel at all,, the only thing nice about that hotel was the breakfast!!!!!!!!!! It was a waste of money n a waste of a nite away!
Myself and my sisters stayed at the portlaoise heritage hotel last weekend. on our arrival the staff were very friendly so was a good start, until we arrived to our room.. the room was terrible, not only was it very shabby and dirty the view from our window was worse..looking out on to a roof, railway station and derilect houses. I felt so bad as i was the one who had organised the weekend, but we made the best of a bad sitiuation.the hotel is rateded a 4 star hotel i have been in better 3 star hotel..i would never go back and would never recommend this hotel.. Ms Siobhan Caulfield
We had a nice stay but was a little disappointed when compared with our last stay at this hotel. Rooms weren't nearly as nice and the bed was very hard. Also when we rang to book dinner we had to take what we could get and nearly didn't get anything only I insisted it was part of our package. I would have thought the hotel would have given us a call to let us know we needed to book our dinner as there doing this everyday.
We have stayed at the Heritage several times & always find them friendly & willing to help if needed. The rooms are clean & spacious & the facilities are very well laid out in the hotel.
Had a wonderful time. Staff were charming, hotel excelllent and food delicious.
very pleased with my stay in this hotel. food excellent and staff courteous and attentive. pool very impressive. hope to make a return visit in spring. a great value break.
enjoyed 1 overnight stay in the hotel with group of 12 women. I had booked the hotel for my mum's 60th birthday and overall experience was pleasant. Nice atmosphere, friendly helpful staff in all areas, reception, bar and restaurant. Would consider this hotel again no prob! thank you
we had a lovely break. Great staff. Great food. Great location great facilities. Excellent value. Would stay again.
Lovely Hotel, Well situated.
we have stayed in this hotel many time before ! but not for about 2 years now.. have to say it has gone down hill a bit. the only nice food in the breakfast was the egg !! and as we found out next afternoon you have to pay for parking ! it only free 6pm to 10am so be careful, room cold,, but it was clean ,, alan
Really enjoyed our stay. Good dinner at Spago Italian restaurant included. Staff friendly and helpful. Could not fault dinner B&B option at €49 per person.
I stayed in the hotel on a Saturday and had dinner in the Italian restaurant. Food was lovely and staff were great. Would go again was definately worth the money. The only change I would make is to request not to be in the smoking rooms as I hate the smell of smoke.
Excellent experience from start to finish. The staff looked after our ore and during stay requests. Lovely hotel. Would highly recommend it
Overall nice hotel....Didnt get into our room until after 4pm due to a wedding the night before hand...THe shower was cold that night and the following morning for some reason.....You have to pay for parking, if you are staying two nights maybe its different. The food was gorgeous and staff friendly....
Good location for this hotel which is right in the centre of Portlaoise. Would rate it as a 3* rather than 4* though. The bedroom was very tired and quite basic.
We were very pleased with our break at at the Heritage Hotel, Portlaoise. Dinner at Spagos was very good value and was served with a smile! Excellent breakfast. Warm atmosphere. Lovely room. Thank you.
We have just returned from a family break at this hotel - 2 adults and 2 children. We have stayed here before and really like the hotel. Very clean, staff very friendly, food great and the pool etc. were perfect. The only downside was the size of the room for the 4 of us. It was like a standard double room with a double bes, a single bed and a camp bed. Very Very cramped. Also the heat was crazy - we were on the second floor and the heat was way too high. Not only in the room but as soon as the lift door opened - the whole floor was roasting. This combined with the 4 of us in the room made sleeping hard work. We asked for a slightly bigger room after the first night - but there was nothing available. We were disappointed as this did take from the stay a bit. The Kenny Family. 28th Oct - 31st Oct 11.
We just returned from a refreshing Halloween break at the Portlaoise Heritage, the whole family really enjoyed the friendly athmosphere created by the chatty and smiling staff. We had dinner in the Italian style Spago Bistro and Kelly's Foundart Grillhouse resturants both meals were very tasty and great value. The staff were great especially Aidan in Spago. Kelly's bar was not like a normal hotel bar, but had the old world historic feeling of a traditional bar that could have been lost in the countryside but was just down the hallway from the hotel reception and kids games room, leaving the adults enjoy the beautiful sounds of the duo Away with the Faries who's guitar playing and singing entertained us. The only downside was the family room was limited to two adults and two kids, but this did not bother us this time as our oldest was away on a school tour. We look forward to our next family break, The O'Connor family
very enjoyable break in Heritage Hotel Portlaoise - Had dinner across the road in grill house - Food great and staff V friendly and obliging. Spa & Leisure facilities great - rooms clean and comfortable. Car Parking was confusing - you received a voucher from reception - but you had to insert your original car park ticket into the machine first and then insert the voucher - thus paying the balance.. The staff at reception did not explain this at all and we had to pull over and get the car park attendant (who was very helpful - he told us he has this problem with hotel users on an ongoing basis - we were led to assume the voucher replaced the car park ticket as we were told (when booking in ) that the car park price was included in the hotel rate - It covers (I think ) from 6pm until 10.00am - we had to pay €9.00 - we arrived about 2pm and left about 12 noon. Christine
Was very happy with the hotel and its location, made good use of the leisure facilities and also the spa where I had some treatments done. Found the breakfast on one of the mornings to be a bit greasy but other wise would recommend this hotel for the value and location.
During my stay, there was a bridge weekend on in the hotel, which resulted in a large amount of guests staying there. A consequence of this was that service was stretched and there were long delays and ques for food.
great place to stay very central food great would stay again claire in kellys foundry was very helpfull and friendly good music in bar
just back from a lidl break at the Heritage Hotel in Portlaoise. We stayed 3 nights dbb. Fab time was had . Spa great value. Food brillant. All staff very friendly and helpful. No prob with car parking. Only down fall mabey in these quite time a lick of paint would be great. But will sure be back. Anne From Kilkenny
Amazing hotel, excellent staff , wonderful foo
Staff were very helpful. Food in Spago's was delicious and the service was very good.
beautiful hotel,friendly staff.had dinner in the steakhouse and was very nice!will be back!
Excellent value for money. Food was delicious in the restaurant.(grillhouse). Room was clean! The room service was extremely expensive and very poor quality. (4 chicken wings, small bruchetta and bowl of chips was 26 euro and was cold) When checking in reception held 150 from my card without informing me. Still waiting for the money to be returned to my card Had to pay for parking which was outragious for a hotel!
The Hotel was spotless,the staff very friendly,the food very good,the room was clean and the bed comfortable(unlike some hotel's). Breakfast was buffet style and freshly topped up on usage. Compliment's to the chef's,bar staff,waiting staff and house keeping,also reception was prompt and polite on checking both in and out. I work in the Hospitality sector and would recommend this hotel to everyone. Kindest Regard's Shane O'Neill
Lovely hotel, friendly staff, really enjoyed our stay there. Can't wait to return.
Greaqt time spent in this hotel. We had dinner in the Italian restaurant served by a friendly and funny waiter, the food was excellent and was brought to the table promtly. The hotel pool and spa area was very welcome after a night of food and wine, staff very attentitive and oblidging. Would recommend you bring a swim hat as the charge for one is 3euro, flipflops and towels complimentary. the hotel was spotless and beautifully decorated. would recommend this place to anyone.
Enjoyed the stay. Wasn't impressed with having to pay for parking. We didn't pay for parking last time we stayed there. We were given a card to put in the machine which was valid from 6 p.m. to 10 a.m., when check in is 3 p.m. and check out is 12 p.m. Wasn't impressed with the spa in the hotel or the staff. Me and my friend booked for a fish pedicure. If you want total silence in your spa do not put a tank of fish that will tickle your feet and make you giggle in a hallway!! As far as we could see there was nobody in the spa and we werent even being loud, just the odd giggle and were shushed. Also it is not our job time the treatment so wasn't too impressed wtih being given out to for not switching over after 25 minuites. Room was fine. We were checked in quickly. Food in the grill house was amazing. Really enjoyed that.
We have just returned from a Lidl break in the Portloaise Heritage Hotel. We really enjoyed our stay. The staff were friendly, the room clean and comfortable and the food lovely. At dinner we found the staff very friendly and helpful and food brilliant. The only blot was the parking as there is only limited free parking. Despite this I would consider returning to the hotel again. The Burke family
The staff were extremely helpful, the hotel was clean & I thoroughly enjoyed my stay.
